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Volkswagen

Volkswagen

Polo

Periodic service

₹10k

₹4.7k–₹15k · 19 owners

Repair job

₹9.0k

₹2.0k–₹23k · 17 owners

Mileage

14.0 kmpl

11.0 kmpl–19.0 kmpl · 34 owners

Odometer

27,500 km

8,000 km–52,950 km · 139 owners

What it costs to run

  • Odometer27,500 km139
  • Mileage14.0 kmpl34
  • Periodic service₹10k19
  • Repair job₹9.0k17
  • Years owned5 yr12

Cost by year of ownership

Median reported
0₹82k₹1.6 L201020142015201720182019202220252026

Service and repair costs reported each year. Hover a year for its figure.

Owner accounts behind this

197

Every figure on this page is traceable to these.

Cities reporting

6

Parts priced

0

Projected cost of ownership

₹14 Lover 5 years

₹22.96 per km · ₹23k a month

Worth about₹5.5 Lwhen you sell, per the IRDAI schedule
  • Depreciationregulated₹5,50,001IRDAI's IDV schedule — the depreciation every insurer must apply. Not cash you pay out; value you lose.
  • Loan interestregulated₹2,21,1749.2% on 80% of ex-showroom over 5 years — EMI about ₹18,353
  • Insuranceregulated₹90,780Third-party ₹3,416 fixed by IRDAI, plus own-damage at 2.5% of IDV with no-claim bonus applied
  • Fuel34 owners₹4,37,65714.0 kmpl reported by owners, at ₹102.12/litre in New Delhi
  • Periodic service19 owners₹43,500₹10,000 typical service; first year reduced because early services are usually included
  • Repairs17 owners₹12,150Median reported repair ₹9,000, spread over the period and weighted to later years
  • Tyres and battery7 owners₹22,400tyres about every 40k km, battery about every 60k km, at prices owners reported

₹8,27,661 leaves your pocket over 5 years. Depreciation is not cash — it is the value you lose, and it is counted only in the headline figure above.

Depreciation: IRDAI IDV schedule · Third-party premium: IRDAI 2026-27 · Fuel: daily price, 2026-09-23 · Loan: SBI 9.2%. Service, repairs, mileage, tyres and battery come from owners of this exact model.

What it costs to keep running

233 reported figures

  • Odometer27,500 km139
  • Mileage14.0 kmpl34
  • Periodic service₹10k19
  • Repair job₹9.0k17
  • Years owned5 yr12
  • Insurance / yr₹15k5
  • Tyres₹12k4
  • Battery₹4.7k3

Bar spans the middle half of reports; the notch is the typical figure. Right column is how many owners each rests on.

What owners paid, year by year

Service and repair

0₹82k₹1.6 L201020142015201720182019202220252026

Service and repair costs reported each year. Hover a year for its figure.

Where it was serviced

6 cities

  • Mumbai₹25k4
  • VW Whitefield₹4.0k3
  • Andheri W.₹5.0k2
  • Bangalore₹30k2
  • Trivandrum₹7.0k2
  • Pune₹10k2

City figures rest on small numbers and mix routine service with repair jobs. Read them as a signal, not a quote.

Buying it

Purchase-side figures owners reported

Price

  • Ex-showroom₹8.1 L30
  • On-road₹10 L12

Fees, offsets and instalments

  • Waiting period0 mo6
  • Discount obtained₹28k2

Later on

Resale, and what owners added

Accessories and modifications

  • Accessories₹8.7k7

What owners actually discuss

12 subjects

Owners of this car talk about handling 1.87× as much as owners of other cars do — 51 of them raised it.

  • Service experience62 owners1.27×had a fantastic service experience at vw metropolitan delhi
  • Handling51 owners1.87×handling: one word - fantastic
  • Ride and comfort44 ownersthey are a little crashy over sharp bumps but overall ride quality is great when one considers the brilliant performance on the highway
  • Reliability and faults38 owners0.80×i have done about 3000 odd km after this replacement and currently the braking performance is excellent without any judder - let us see if this truly lasts long or the issue returns after a while.
  • Real-world mileage35 owners1.22×which is not to say that excellent fe cannot be had in this car
  • Sales and delivery30 owners0.68×my wife and i were so impressed, we made it a point to individually gift the sales team when we took delivery
  • Noise and refinement20 ownersthe suspension now is so good, that i've started noticing the minor rattles and squeaks inside the cabin, as well as the annoying tyre-noise from the stiff continentals
  • Features and screen15 owners0.56×tried the garmin catalyst for the first timevery impressed with its features

Counted from owner posts about this model, one subject per sentence. The multiplier compares this car's share of attention with every other car's — 1.00× is ordinary. Quotes are owners' words, chosen for being on the subject, not for agreeing with us.

What owners said

197 accounts

  • Clearly positive 14
  • Critical 1
  • Neutral discussion 182
Service & workshop
67
Sales & delivery
30

On service and workshops

  • @39000km mark, rear right wheel speed sensor failed and was replaced at the service center, total expense @8k (part, labour, taxes). At first, when I called, I was told the sensor may not be in stock, scan will confirm which wheel sensor has failed, all 4 are distinct part numbers. I just drove to the service center and asked th…
    2023-08-18
  • The DTE is never what it is initially. Anyone looking for dumping fuel efficiency for cost-effective driving comfort and safety, this was the car to own. The no-nonsense driving pleasure and instant adaptability indeed makes this tailor-made like you rightly said. Had a fantastic service experience at VW Metropolitan Delhi. I wi…
    2021-08-15
  • My 4 month old Vento (with 2500km on the odo) started shuddering at speeds of 80kmph with vibrations clearly felt on the pedal and steering. Took it to the service center and was told that brakes are a wear and tear item and would not be covered under warranty. Spoke to more responsible people at the ASC and after leaving the ca…
    2021-01-14
  • Guess the issue persists. Mine is a 2019 GT TSI which just crossed 10,000KM. The infamous shudders have started while braking from speeds over 100+. I reported the same to the VW Service Center here and they said the same ol story. Driving Style, Automatic Transmission and no skimming possible. The quoted price for a pair of rot…
    2020-09-08
  • Dear Team, I have a 2016 Polo 1.2 Petrol which has run 6500 KMS. The car has mostly been parked and driven occasionally. I am getting a rhythmic brushing sound (The tempo varies with speed) when applying the brakes. I believe the culprit is rust or something stuck in the braking components. The car is parked in a covered garage…
    2019-10-10
  • I own a Vento TDI 1.5L 2015 model ,and i too got the first steering shuddering issues at around 8000 kms, which progressively got worst at 12000 kms. After a lot of emails to VW customer care and escalations to the senior management, i got the discs replaced. Now exactly 1 year later and 5000 more kms, the steering is vibrating…
    2019-01-04
  • Polo GT TSI - currently at 20,000 kms. Brake judder/ vibrations started at around 16,000 kms. During service asked them to check and replace. Service advisor says this is a common problem and happens only while braking from higher speeds - "If you drive only in the city, why spend unnecessarily saar". Pads and discs still had a…
    2018-10-06

On living with it

  • 9 years, 82000km update: Relatively uneventful year thankfully Suspension struts required replacement along with the gear actuator cable. The actuator cable was causing subtle issues in gear engagement which was noticed only by my wife as she is the regular driver. Cost with miscellaneous labour - 23,000/- Routine service done s…
    2024-10-24
  • Participated in the off road event by Team 12 Offroaders near Somwarpet with a bunch of friends. It was great fun and the Thars did well even with stock All Terrain (A/T) tyres . I used my 16 inch Mud Terrain (M/T) tyres and few obstacles were a breeze compared to the A/T equipped Thars. The trail was awesome with a mix of slush…
    2022-09-29

These are figures Volkswagen Polo owners published themselves over roughly twenty years, normalised and checked for plausibility, alongside a priced parts catalogue. They are a guide to what others paid — not an audited price list, and not verified invoices. Each figure shows the number of owners behind it so you can weigh it yourself.